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Design studio Dashboard not opening on client but opens on Launchpad

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Hi ,

 

I am facing an issue with the Design studio application as shown below when opening the dashboard in the client mode but the same dashboard works perfectly fine when opened from BI Launchpad. please suggest what might be the probable reason and how to get this resolved. and this issue came up all of sudden and am now unable to open Dashboard for modification.  Is This issue related to application or servers or some other

I have also searched on sap notes and have found the below as Cause Description

 

"This issue occurs if the load on the Adaptive Processing Server containing the Analysis Application DesignService increases when the dashboards are accessed by many users at a time containing huge data."


But we have only Two Users Accounts  which have Access to  the Design studio application and the RAM on Application analysis service has been already set to 8Gb.


DS Version:1.5 on BI 4.1 SP5

Data Source: .UNX Universe



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