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Troubles Auditing Design Studio Events

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Hello All,

 

We have a challenging problem and I am hoping I can get some help.

 

We have so far:

 

  • Downloaded and implemented the standard Audit Universe as provided by SAP
  • Built a Web Intelligence Usage Report consuming Audit data
  • Built a Design Studio System OverviewDashboard consuming Audit data
  • Tested these Universe and Objects successfully in Development and Test Environments
  • Promoted all this content to Production

 

However, when I was testing these objects in Production I found the following problems:

 

  • Mobile events are not recording the corresponding Object Type and Object Name in the Auditing Database. 
  • Mobile events are not recording Event Measures (Count of users, Count of Executions, Execution Times) correctly in the Auditing Database

 

Some important information:

 

  • All of our Mobile content objects are Design Studio applications accessed via iPads
  • This issue is only happening in Production, not in Development or Test. I have checked the Auditing settings across the three environments and I haven’t found any differences that could explain the above.

 

I would greatly appreciate any ideas or pointers you can give me.


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